Cancelling
The quick way
Open Settings → Billing in the app and cancel there; it takes effect at the end of the billing period you have paid for. Or email support@storybrdr.com from your account address and say you want to cancel. That's it.
Your 14-day right
If you are a consumer, you can cancel within 14 days of starting a paid subscription, for any reason. We refund what you paid, less a proportionate amount for the days you had the service, within 14 days of you telling us. The 30-day trial needs no cancelling at all: it takes no payment details and never turns into a paid subscription on its own. The details are in section 7 of the Terms.
The model cancellation form
The law asks us to provide this form. You are welcome to use it, and equally welcome to ignore it; a one-line email works just as well.
To: Salt & Gorse Ltd (trading as Storybrdr), Bosnoweth, Higher Argal, Budock Water, Cornwall TR11 5PE, support@storybrdr.com
I hereby give notice that I cancel my contract for the supply of the following service: Storybrdr subscription.
Ordered on: ____________
Name of consumer: ____________
Address of consumer: ____________
Email on the account: ____________
Signature (only if this form is sent on paper): ____________
Date: ____________